With over 25 years of experience, Blanca McDonald boasts a dynamic professional journey marked by her current role as the Office Manager at Cueto Engineering LLC, a position she has held since 2021. In this pivotal role, she not only serves as the friendly face welcoming clients, ensuring each encounter is a seamless experience with the company’s services, but also provides vital assistance by reviewing proposals and executing agreements. Blanca’s responsibilities are multifaceted, encompassing customer inquiries, invoicing, payment processing, managing the daily rhythm of office operations, and overseeing new employee onboarding.

Beyond her administrative duties, Blanca plays a crucial role in project coordination and scheduling, providing invaluable support to the engineering team. Her blend of professionalism and interpersonal skills has been instrumental in fostering long-term relationships with new and current clients, cementing Cueto Engineering’s reputation for excellence in the industry.

Blanca’s commitment to professional development is evident in her educational background, which includes a Human Resources Management Certificate from the University of Miami. She is a past member of the SHRM organization, reflecting her proactive approach to advancing her skills and knowledge in the field. Moreover, Blanca proactively attends seminar training and conferences in customer service, sales, management, and communication, seeking to enhance her skills and knowledge in these key areas. Through these sessions, she gains valuable insights and strategies to excel in her role as an Office Manager at Cueto Engineering LLC.